Refund policy
Return and Refund Policy
Last Updated: June 2026
At Luxury Store PK (luxurystorepk.online), customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our return and refund policy below.
Returns
We accept returns within 7 days of receiving your order.
To be eligible for a return:
- The item must be unused and in its original condition.
- The item must be returned in its original packaging.
- Proof of purchase or order number must be provided.
Non-Returnable Items
The following items cannot be returned:
- Products damaged due to customer misuse.
- Items returned without original packaging.
- Clearance, sale, or promotional items (unless defective).
Refunds
Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.
If approved, your refund will be processed within 7–10 business days through the original payment method where applicable.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos of the issue.
Return Shipping
Customers are responsible for return shipping costs unless the item received is defective or incorrect.
Contact Us
For return and refund requests:
Phone: 0313-5174798
Website: luxurystorepk.online